How to Reset SonicWALL to the Factory Default

SonicWALL networking appliances enable businesses to secure their networks and connected devices from malware and other attacks. If problems occur when attempting to connect to the management interface, or if you've forgotten your login credentials, however, you won't be able to remotely manage your network's security. You can reset the SonicWALL to its factory default state to regain access to the appliance and redefine your administrative credentials, if applicable.

  1. 1.

    Connect a client to the SonicWALL via Ethernet. Press "Windows-W" and enter "ip" (without the quotations) into the search field.

  2. 2.

    Select "View Network Connections." Double-click "Ethernet," then "Internet Protocol Version 4 (TCP/IPv4)."

  3. 3.

    Select "Use the Following IP Address." Enter "192.168.168.20" (without the quotations) into the IP Address field and "255.255.255.0" (without the quotations) into the Subnet Mask field. Click "OK."

  4. 4.

    Unfold a paperclip and insert the end of the object into the hole where the reset button resides. The hole is located on the back of the appliance, usually positioned by the power switch or indicator lights.

  5. 5.

    Push and hold the reset button for 10 seconds, then navigate to "http://192.168.168.168" in a web browser to reconfigure the appliance.

  6. 6.

    Click the boot icon by "Current Firmware with Factory Default Settings" to restore the SonicWALL to its original configuration.